MegaPath Networks

MegaPath Networks is the highest rated provider of business-class broadband connectivity and network services to small and medium-sized businesses, home offices and telecommuters throughout the United States. The MegaPath broadband network supports thousands of customers and serves more than 150 major metropolitan areas across the nation. Our success is built on our commitment to deliver the best customer care in the industry.

Founded in 1999, MegaPath is headquartered in Pleasanton, California. The company's executive management team represents combined experience of more than 225 years of senior-level industry and management experience, with expertise in telecommunications, Internet services, networking, consumer electronics, as well as finance, operations and strategic marketing. MegaPath Networks has raised more than $35 million in venture capital financing from its leading investors, US Venture Partners and Trident Capital, and additional strategic partners. The company currently employs more than 140 people.

Products and Services

MegaPath Networks provides business-class broadband connectivity to small and medium-sized businesses, home offices and telecommuters throughout the United States. Services include:

Broadband Access

MegaPath offers broadband connectivity across the U.S., and with a nationwide business-class DSL footprint.

Business DSL

Business Broadband

Telecommuter DSL

Dial-up Access

Network Applications

MegaPath enhances its connectivity and network services with a variety of optional business-class applications.

Virtual Private Networks

Industrial-strength E-mail

Web Solutions

Market Strategy and Focus

The MegaPath strategy is simple: to give small and medium-sized business customers access to the most reliable business-class broadband connectivity and network services available. We make it easy to deliver enhanced communications and business services in the Internet economy. As broadband connectivity and Internet technologies evolve, MegaPath is committed to maintaining its leadership and customer-centric approach.

Since its inception, MegaPath's key focus has been its customer care efforts. MegaPath believes that stellar customer service is the single most important differentiator in this emerging service industry, and is continually refining a company culture to deliver superior service and support. The company is consistently ranked among the top DSL providers by industry monitors. Additionally, MegaPath holds top category ratings for best pre-sales, information, installation experience, reliability, technical support, value-added services and value.

Sales Coverage Model

MegaPath is constantly looking for better ways to increase customer satisfaction and market coverage. That is why the company has adopted a sales model that utilizes both direct and indirect channels. By using a multi-channel model to serve its customers, MegaPath can provide better, faster response and support to customers, as well as provide incremental revenue opportunities to the MegaPath network of partners.

The direct model involves MegaPath's in-house sales team located in Pleasanton, California. This experienced team manages inbound and outbound telesales, order processing, provisioning, and account management for customers throughout the United States.

Indirect sales are managed through MegaPath's PathWays Program. Three PathWays partner levels have been designed to best accommodate a partner's business model ranging from referral opportunities to virtual ISP services solutions. A PathWays partner can represent MegaPath's full suite of services to grow its own business and receive compensation according to its level of participation.

Infrastructure and Partnering Strengths

MegaPath's network infrastructure has been engineered to provide business-quality, cost-effective broadband connectivity to large numbers of sites nationwide. This infrastructure enables the combined use of all available broadband technologies to seamlessly deliver IP and other network services needed by each individual customer.

Other DSL, T1, VoIP / Voice over IP & Telephone Service Carriers